Privacy Policy
Last Updated: September 2026
Encrypted & Secure
Industry-standard encryption protects all personal credentials & transactions.
No Data Selling
We never sell your personal data or browsing activity to third-party brokers.
Full User Control
Manage, export, or request permanent deletion of your data at any time.
1. Introduction
RoadLess connects travelers with local activity providers for unforgettable outdoor adventures. We value your privacy and are deeply committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have about your information when using our mobile applications, web platform, and related services.
2. Information We Collect
To provide our services, facilitate smooth bookings, and keep our community secure, we collect the following types of information:
Name, email address, phone number, and authentication credentials when you register your account.
With your explicit permission, precise GPS coordinates to calculate distances, show nearby activities, and assist navigation.
Requested with permission to scan booking QR codes for instant check-in, and to allow uploading profile photos.
Dates, providers, participant count, booking confirmations, and direct messaging between travelers and guides.
3. How We Use Your Information
We use the collected information solely for legitimate operational purposes:
- Service Delivery: Process bookings, connect you with local guides, and manage account preferences.
- Communication: Send confirmation emails, trip reminders, critical safety notices, and respond to support tickets.
- Platform Improvement: Analyze aggregated usage patterns to enhance discovery algorithms, fix bugs, and release new features.
- Security & Fraud Prevention: Verify bookings and authenticate identity to keep the RoadLess community safe.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We share information only in specific, necessary situations:
When you make a reservation, necessary coordination details (such as your name, emergency contact, and reservation notes) are shared with the host provider to fulfill your trip.
Trusted service partners (e.g., Supabase database hosting, payment gateways, and push notification providers) operating under strict data protection agreements.
If required by applicable law, court order, or urgent emergency request to protect the health, safety, and property of travelers or the public.
5. Data Security & Retention
We implement comprehensive technical and administrative security safeguards, including HTTPS transport encryption, database encryption at rest, role-based access restrictions, and regular vulnerability assessments.
We retain personal data only for as long as needed to provide our services, settle account balances, comply with tax/legal obligations, or resolve dispute proceedings.
6. Your Rights & Choices
Depending on your jurisdiction (such as under GDPR, CCPA, or applicable local data laws), you have rights regarding your personal information:
- Access & Portability: Request a copy of the personal information we hold about you.
- Correction: Update or fix inaccurate account data directly within your profile settings.
- Deletion: Request permanent erasure of your account and associated personal data.
- Permissions: Revoke GPS location, push notifications, or camera access at any time via your device settings.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, your data rights, or our security practices, please reach out to our privacy officer directly: